WHY V-KOOL?
Why choose V-KOOL Window Film?
- V-KOOL Window Film provides Heat Rejection Technology that is the best available in the market.
- If there are any doubts, please visit your nearest Tint-Shop Branches or Tint-Shop Authorised Dealers for a Free Heat Demonstration.
- If there are any doubts, please visit your nearest Tint-Shop Branches or Tint-Shop Authorised Dealers for a Free Heat Demonstration.
Why is V-KOOL's Warranty Better than the Rest?
- V-KOOL window film warranty includes a 5 Years Manufacturer-Backed Warranty and has been in Malaysia for 29 Years.
On the other hand, competitors provide a longer warranty period but close down due to too many warranty claims.
What are the Advantages of Installing V-KOOL?
- You wouldn’t need to replace window films or strip them repeatedly. This helps you save time as well as effort,
having to send in for a replacement. Furthermore, this reduces the unnecessary damage on the car, windscreen, and demister line to the back windscreen.
WARRANTY
How long is the warranty for V-KOOL Window Film?
- 5 Years Manufacturer-Backed Warranty.
What does the Warranty Cover for V-KOOL Window Film?
- Peeling, Bubbling, Discoloration, Demetalizing, and Delamination.
How do I apply for a V-KOOL Warranty Card?
- You will receive a warranty application form from the outlet of installation. Kindly send the abovementioned warranty application form to
V-KOOL Malaysia Main Headquarters. Alternatively, kindly email the warranty application form
to enquiry@v-kool.com.my within 7 days from the installation date.
How long will it take for me to receive the V-KOOL Warranty Card from the day of submission of the Warranty Application Form?
- It will take 3 to 5 working days upon receiving the Warranty Application Form. If there are any urgent requests, kindly contact the
V-KOOL Malaysia Main Headquarters.
How do I claim the warranty if the installed window film has issues?
- An inspection appointment is needed to be made in advance with your original outlet of installation. Additionally, the original V-KOOL
Warranty Card or the Warranty Application Form are required to be presented during the time of appointment.
- Customers who have installed V-KOOL window films with our Tint-Shop Branches or Tint-Shop Authorized Dealers are required to claim the window film warranty directly from your original installation outlet. If there are further inspections needed, kindly contact V-KOOL Malaysia Main Headquarters.
- Customers who have installed V-KOOL window films with our Tint-Shop Branches or Tint-Shop Authorized Dealers are required to claim the window film warranty directly from your original installation outlet. If there are further inspections needed, kindly contact V-KOOL Malaysia Main Headquarters.
PRODUCT
How do I know whether the V-KOOL window films are original?
- You will receive a V-KOOL Warranty Card to certify its originality. Additionally, you can make a window film inspection at
V-KOOL Malaysia Main Headquarters for confirmation. Kindly bring along the original V-KOOL Warranty Card or Warranty Application
Form during the time of the appointment.
Do you provide films for Customers for Self-Installation?
- No, we do not. We provide a "supply and installation" service only. Our films are too
expensive and sensitive to apply. If you make a mistake, you will lose a lot of money.
Does the product affect GPS, auto gates, and handphone signal?
- It depends on the receiving terminal and the strength of your phone's transmission signal.
If your phone is using infra-red wavelength, it does. V-KOOL cuts off 94% of infrared to keep your cabin cooler.
PAYMENT
What are the modes of payment accepted?
- Credit Card, Online Bank Transfer, Cheque, or Cash.